WCSiB / SZCZECIN

Journal

Practical reading for workshop participants, parents and training organisers in Szczecin.

Build a workshop for a social services team around visit planning, contact with colleagues and a factual review of a difficult appointment.

A probation visit scenario that examines initial observations, decisions about continuing an interview and the information colleagues need.

Training for youth care staff starts with teamwork and a clear division of responsibilities.

Drivers, tram operators and customer-facing staff have different duties. Training should reflect each role.

A conversation in a compartment, a ticket check and a crowded aisle call for different exercises. How should a rail team prepare its programme?